Application Maintenance Services

At PWK we give solutions to our customers needs of managing and supporting their software applications, constantly evolving to adapt market’s new demands, allowing enterprises to focus in their line of business.
Our outsourcing services allow to provide managment and maintenance our customers software. Our software factories optimize development time and reduce associated costs, exploiting Nearshore quality and efficiency.
We are Demand Management Model experts, service normalizes relationships with IT providers through all the software’s life cycle. It involves the implantation of necessary systems, procedures and indicators to make continuous assesment of service levels.
Types of applications

  • Business applications
  • Help Desk
  • Web applications
  • Content and Document management systems
  • Mobile applications: Android, iOS
  • Databases

Services offered

  • Developmental, corrective and preventive systems maintenance.
  • Business continuity solutions.
  • Demand management models.
  • Performance and usability optimizations.

Value added

  • Competitive Service Level Agreements.
  • We anticipate to our customers needs and offer proactive management.
  • We jointly assume risks.
  • Experience in critical and complex high disponibility environments.

Technologies, arquitectures y tools

  • Java, Microsoft .NET, PHP environments
  • Open Source technologies.
  • Datawarehouse systems
  • Mobile environments

Development and quality metodologies

  • ITIL
  • ISO 9001:2000
  • CMMI
  • ISO 15504